reserving reference MKFCFC I am addressing this letter for you to precise my dissatisfaction regarding your services regarding the flights referred to over.
I'm a one hundred pc disabled veteran who's got saved her funds for around sixteen months spending inside a holiday vacation club to go on a cruise from PR round excursion to your Caribbean with my son who I wont be looking at for many years as a result of a career he chose to choose. I bought a aircraft reservation when US Airways was in small business but anyone in the company established it around acquire my flights also to steal my revenue. They switched it out to American Airways but they improved the 6 digit report locator 3 situations. It shouldn't have transformed but only 2 times and so they moved it from NYC to PHL. They did this for the reason that the person who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an staff of Disney Cruise Line and he or she provides a cellular telephone. She lied to Every person and said which i experienced a discussion along with her. I just explained to her on voice mail to get in touch with me since someone reported they were cancelling my cruise. they gave no rationale. I'm fifty five years aged and I've a hard and fast money. They canceled my cruise without a cause. They didn’t like that I discussed that it was too risky to attempt to arrive at Grenada on one/12 leaving on 1/ten you would need to head to quickly therefore you cant do it Therefore the captain checked out the mapping I Collect as they improved the itinerary so that the ship goes to Barbados initially then to Grenada.
Past thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t tell you plenty of about the wonderful service I acquired. I requested a wheelchair for both of those airports plus the chair and attendants this post had been suitable there and went previously mentioned and past the decision to responsibility.
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The worst flight knowledge of my lifetime was using my family of 16 on American Airways. Dropped our baggage the two techniques. We will not be flying American yet again.
My American friend purchased tickets on my behalf but I have been given no information from you. I haven’t obtained any “quantity†from you — how am I suppose to pick up my ticket at Narita airport?
I have often applied continental airways and had modified to American but right after this incident I don’t Consider sick at any time fly with you fellas any more a cockaroach with a airplain im sure Absolutely everyone on Fb would choose to no concerning this even the information really discustin and horrible I thought airplains had been pest contal totally free.
Two months in the past we acquired the terrible news that our 12 calendar year outdated grandson had been hit by a truck and killed. We necessary to get from PA to CA as quickly as possible. It absolutely was Thankagiving week, the worst week of the calendar year to vacation as a result of Hotwire, we ended up in the position to get reservations the subsequent morning on American, not the airline on which we commonly vacation.
My wife And that i flew on AA266 Feb five from Lihue to L.A. We had paid for bulk head seats (8A,8B). We got 12A and 12B in its place. The desk stated it absolutely was to equilibrium the airplane for takeoff as a result of vacant seats and that we might be returned to 8A and 8B during the air.
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You should explain to me how this can be settled. I do enter the proper precheck selection on the reservation form and the customer service agent has also Check out it. This doesn't use superior relations using a buyer who flies eight to 10 situations a calendar year.
I even attempted contacting on the phone and received nowhere; all I could hear is often a recurrent information and when I ask for to talk to consumer relations, I'd personally get hang up on.
never ever at any time been given these types of lousy service and a corporation that simply just doesn’t treatment about there paying out shoppers
I am very disappointed with this service from American Airways. We experienced prepared a holiday vacation that we considered would start out by enjoying Fantastic service from American.