I not long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is a small plane with minor leg space, my knees had been embedded in the seat back in front of me, and it was causing distress for me and the passenger in that seat. I asked the stewardess (“Ellen) if I could move to your exit isle, in which there was more home. When I questioned she explained: “We're going to complete counting heads prior to we commence playing musical chairs.†When she concluded counting men and women, I went in advance and moved to at least one of two Open up seats while in the exit isle–I didn’t question her yet again on account of her rude reaction The very first time. Ellen came in excess of the public deal with procedure: “Did you progress into the exit isle? Go back to your seat.†I went back instantly. She ongoing over the PA: “There may be a $ten,000 good, and I am not about to fork out it.
This agent was out of line and disrespectful. There was NO reason behind her Perspective, specially when there was NO line and a number of brokers standing at the counter like they were All set and in a position to help. Janet Ault
I are already stuck in Charlotte for almost each day now. I am speculated to be connecting to New Bern, NC. I won't be traveling American Airways once more!
My concern is AA very long responded to my problems and lies about causes the I used to be bumped of flight.
I planned to let you recognize of An excellent young female you have got Performing for you personally at Dallas-Ft. Worth airport. Her title is Nyanina Kong, and she or he goes from the identify of Nina.
Something I couldn’t understand is how your letter indicated that amounts for quick use could be honored if the receipts have been obvious and legible. How could my $46 taxi trip in the Embassy Suites to Wal-Mart not be legible? I only gained more than enough to deal with my toiletries at Wal-Mart.
I have often utilized continental airways and experienced altered to American but following this incident I don’t Feel sick at any time fly along with you fellas any longer a cockaroach on the airplain im sure Every person on Fb would need to no relating to this even the news quite discustin and unpleasant I assumed airplains were pest contal totally free.
Final, allow me to clarify that for those who inquired about an future or present excursion, we question you Call our Reservations workers, who can be found 24 hours every day and may be in an improved situation to reply questions about your excursion. During the U.S., the toll-totally free quantity is
For starters, huge thanks and shout out for your Cust Svc rep Laura. She is very friendly and was ready to address my difficulty promptly. It is best to really feel extremely fortunate to have her as an worker.
my grand mom take a flight from Ecuador two/eighteen/sixteen (halt in Miami)in route to Big apple,when she was ready to receive her luggage what a shock she got!!her baggage was broken and any individual within steal some fantastic that was within,also the zipper was violated(damaged)she lost in products that she bring it to my family members While using the Price about $350 when she educated what takes place in AA counter in JFK NY they presented to More hints changed her completely new baggage having an made use of and old a single that looks like they pick up while in the garbage!!.also they said that to repair service takes about four weeks!
I just acquired off the mobile phone with Connie Sanders from the DFW Office environment. I requested for her name because she was so sort and helpful to us. I have not often encountered another person so helpful and caring. If all your Reps can be like her you would've a beautiful airline.
I just lately experienced a flight cancelled by American Airlines and stood in a very line for forty five minutes to obtain rebooked on Yet another flight. I used to be shocked to see that the gate brokers didn't have a see into the available USAIR flights.
Alright…I not long ago purchased a ticket to fly solo to discover my family! YAY…. I browse the fantastic print, and clicked on all baggage charges to view if there could be any.
The pink tape to acquire a reaction about a real messed up trip from start to complete is terrible. I are actually trying to get a reaction from AA though the operate all around is what AA wants so you may give up..GUESS WHAT ? i dont hand over easily. so AA i await your respond to.